Cancellation and Decor Props Policy
Cancellation Charges:
- Order Cancelled 24HRS before the time of the decor mentioned in the order.(0/- Cancellation Charges)
- Order Cancelled Within 24HRS of the time of the decor mention in the order.(500/- Cancellation Charges)
- Order Cancelled when the decorator has arrived to the customers's location or is about to arrive (50% of the order value)
Props Policy:
- We don't take back the balloons and foils used in the decor.
- Props which will be taken back after the party gets over or within 24HRS of the decor.
- Ring Structure
- Neon Lights
- Led Alphabets
- Fairy Lights (in some packages)
- Any kind of frames and cake tables
- Cutouts
Refund Policy:
- Same day order will attract 500/- as a token amount if the same is cancelled then it will be non-refundable.
- Advance taken against perishable items like Flowers will be non-refundable.
- Advance taken against special add ons like cake tables/ led lights or anything required for decoration will be non-refundable
- Any cancellation from our side due to unforeseen issues and circumstances, every advance taken will be refunded within 24HRS
Order related Policy:
- We provide on-time service on daily basis but under some circumstance order might get delayed due to unforeseen circumstances which re unavoidable like Natural Calamities/Government interference / Local riots or closure/ Accident / Monsoon season rains etc. These won't attract any kind of refund or amount reduction out of the total price finalized.